Tori (imru2) wrote,
Tori
imru2

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SO Frustrated!

I absolutely hate automated phone systems. I am pretty sure I've already written that before. However, I hate them and they are causing me to want to rip my hair out. I understand there is an exceptional amount of people without jobs during this economic crisis, but that doesn't mean we, collectively, should be punished. If you call the number, it takes a good 5-7 minutes to get through to the actual menu. They have to inform you first that the unemployment department has received a new extension deadline or some such bullshit. Then, once you've already been on the phone for like 10 minutes now, the automated voice says "Due to the high volumes of calls we are experiencing at this time, we are unable to take your call. No representatives are available at this time." And the system disconnects the call.

But it doesn't matter when you call. 8am. 830am. 10am. 2pm. 4pm. 5pm. 7pm. Nothing. It always disconnects you. And what's worse, is that you cannot talk to someone at the fucking office. They tell you that the only goddamn way is to use this number and speak to someone. What the fuck?

Also, about my other potential benefits, I got a letter for a meeting yesterday in the mail. The meeting was for a week prior. It had her name and number on it, so of course I call. And of course there is no answer. I called her like 40 times. I even tried to transfer off of her individual line. Guess what happens? "Due to the high volumes of calls we are experiencing at this time, we are unable to take your call. No representatives are available at this time." And the system disconnects the call. ARE YOU FUCKING SERIOUS? What is this shit?!

So I called again and left a message. I tried calling again today and now her goddamn inbox is full so you can't even transfer. >:O

Furthermore, Worker's Comp needs to speak to Andrea about me being fired. Because by law, my employer is required to NOTIFY Worker's Comp of a termination BEFORE it happens. And she didn't. And she didn't report it afterwords either. So when I called to see about getting some kind of monetary benefit from them, they were effin surprised that I didn't have my job anymore.

She asked me why I was fired and my understanding and reporting is just so vague because Andrea has no goddamn backbone and her reasoning to me was just as vague and unclear. So my adjuster said she was going to speak to my employer and call me back. That was on the 3rd. I called her back and there was no answer so I left a message. And here it is, still no answer.

And now, I'm not angry with her. But without any money, I WILL FUCKING DIE. >_<;; I need to buy food. I have been living off of fucking bread the last few days. Plus all my stupid bills are due.

And on top of everything, the disability people want to know the exact status of all these other benefits. I mean, that makes sense and all, but what am I supposed to say? And why doesn't the electric company take a debit card (with a visa logo)? They refuse to take ANYONE'S debit or credit card. They only take a check or a money order. Unless you pay at the center and they they take checks, money orders, or cash. Thanks. Not fucking helpful.

I'm so tired of these stupid bureaucratic policies. I understand there are people to cheat the system. But please, why punish everyone for it? I mean, what am I supposed to do?
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